1. Collection of Personal Data
We may collect and process the following types of personal data:
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Personal Identification Information: Full name, email address, contact number, mailing address.
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Usage Information: IP address, browser type, pages visited, time spent on our website.
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Transaction Data: Payment details and history, billing information.
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Any other information you provide to us voluntarily via forms or communication.
We collect your data through:
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Forms on our website
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Cookies and tracking technologies
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Emails or messages you send us
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Third-party integrations or service providers
2. Purpose of Data Collection
We collect and use your personal data for the following purposes:
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To provide and improve our services and website
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To respond to your enquiries or feedback
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To process transactions or fulfil orders
- To comply with legal obligations
3. Disclosure of Personal Data
We do not sell or rent your personal data. However, we may disclose your data to:
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Service providers and vendors who assist in our operations (e.g. IT, payment processing, logistics)
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Legal, regulatory, and government authorities (if required by law)
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Any party in connection with a corporate transaction (e.g. sale, merger)
All third parties are obligated to protect your data and only use it for the intended purpose.
4. Consent and Withdrawal
By submitting your personal data, you consent to its use as described in this notice. You may withdraw your consent at any time by contacting us. However, this may affect our ability to provide certain services to you.
5. Access and Correction
You may request access to your personal data, or request correction of any inaccurate data, by contacting us. We will respond within a reasonable timeframe and in accordance with PDPA requirements.
6. Protection of Personal Data
We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure, including encryption, firewalls, and secure data storage.
7. Retention of Data
We retain your personal data for as long as necessary to fulfil the purposes stated in this notice, or as required by applicable law.
8. Use of Cookies
We use cookies and similar technologies to improve your user experience and analyze website traffic. You may configure your browser settings to manage cookies, but this may affect the functionality of our website.
9. Third-Party Sites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of such websites.
10. Updates to This Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.
Privacy and Confidentiality
We will not divulge your personal information, or sell or rent your data to any third parties without obtaining your prior consent unless we are required by law to do so.
Data collected from contact forms may be produced into reports for us to monitor and develop our services internally. Your information will serve as anonymous data in these reports, with no individuals being identified.
PDPA Regulations
Alpha Hytech Pte Ltd strictly adheres to the Personal Data Protection Act. This applies to all calls and messages communicated by our team to our prospects, customers, associates and partners.
As Alpha Hytech Pte Ltd provides Business-to-Business (B2B) services, messages transmitted through various channels (including but not limited to telephone calls, SMSes, WhatsApps and emails) to prospects will not be classified under the DNC (Do-Not-Call) provisions which are intended to restrict Business-to-Consumer (B2C) calls and communications.
Even though Alpha Hytech Pte Ltd’s activities are not within the auspices of DNC, we are a responsible corporate entity and will respect your wish not to be contacted for whatever reason. Kindly email us and list the telephone numbers or any contact details you wish to exclude from our communications.